This Privacy Policy describes how Precis Petite® (“Precis Petite®“, “we“, “us” or “our“) collects, uses, and shares information about you through our website at theprecispetite.co.uk (the “Site“) and when you purchase our products or communicate with us.
Please read this Privacy Policy carefully. By visiting our Site, you agree that your personal information will be handled as described in this Privacy Policy.
Collection of Personal Information
Information You Provide Directly to Us
We collect information you provide directly to us via the Site. For example, we collect information when you:
- Create an account to make purchases on our Site
- Purchase products on our Site
- Interact with features on our Site
- Contact us with questions or requests
- Sign up for our newsletter
- Provide reviews or ratings
The types of information we may collect directly from you include:
- Contact details such as your name, email address, phone number, postal address
- Account information such as your username, password, preferences and purchase history
- Demographic information such as your age, gender, location
- Payment information such as credit/debit card details and billing address
- Communications such as information you provide when you contact us
Providing information directly to us on our Site is voluntary. However, choosing not to provide certain details may limit your ability to register or make purchases through our Site.
Information We Collect Automatically
We also collect some information automatically when you interact with our Site. We use common information-gathering tools like log files, cookies, pixel tags and web beacons to collect information as you navigate our Site.
The types of information we automatically collect include:
- Log data such as browser type, operating system, IP address, referring pages, length of visit
- Usage data such as pages clicked or features used
- Device data such as type of device used, device settings, unique device identifiers
- Location data such as general location inferred from IP address
- Cookie data from tracking technologies on our Site
We use this data to understand how visitors interact with our Site, monitor Site performance, fix bugs, and improve the overall user experience.
You can limit collection of certain website data through your browser settings. However, blocking cookies and similar technologies may impact your ability to use our Site.
How We Use Your Personal Information
We use the personal information we collect through our Site for a number of purposes, including:
- Fulfilling orders – Processing orders, shipping products, sending order confirmations and receipts
- Managing accounts – Creating and managing customer accounts, loyalty programs and promotions
- Providing customer service – Responding to questions, issues or concerns raised by customers
- Improving our products & services – Diagnosing problems, analyzing trends, gathering feedback to enhance our offerings
- Protecting against fraud & other illegal activity – Detecting, investigating and preventing fraud or other prohibited actions
- Marketing & communications – Sending information about new products, sales, events, etc. per your preferences
- Analyzing site usage – Understanding how our Site performs, reviewing aggregated usage patterns and traffic flows
- Legal compliance – Adhering to applicable legal and regulatory requirements
- Other business purposes – Considered necessary and appropriate by Precis Petite®, including research, audits and data analysis
We only process your personal information for the purposes outlined in this Privacy Policy. If we require your data for other purposes, we will notify you and request your consent.
How We Share Your Personal Information
We may share your personal information with certain third parties for limited business purposes, including:
- Service providers – Companies that support our business by providing services such as order fulfillment, payment processing, customer service, website hosting, market research, etc. We only provide service providers with the minimum data necessary, and require they protect data per our standards.
- Compliance with legal authorities – Government agencies, law enforcement, courts/tribunals or other third parties when compelled by subpoena, court order, law or similar requirement. We carefully review and verify these requests before disclosing personal information, and push back when we believe a request is overbroad.
- Corporate transactions – Parties involved in a corporate restructuring, merger, acquisition, bankruptcy, asset sale or other transaction involving Precis Petite®. We will notify you of any change in control or use of your personal information, and give you options regarding your data.
- With your consent – Any other third parties with your consent to share the information. If we ask to share your data in other cases, you can decline.
We do not sell or rent any personal information collected from you unless you expressly agree to it. We do not share your personal information with third parties for their own marketing purposes without your consent.
How We Protect Your Personal Information
We take data security seriously, and utilize appropriate technologies and procedures to protect personal information we collect and maintain. Our safeguards include:
- Encryption of sensitive data sent between Precis Petite® and visitors
- Network security measures such as firewalls and intrusion detection
- Access controls and user authentication procedures to limit access of systems/data
- Security personnel that monitor systems and data centers to detect issues
- Data minimization so we only collect/retain the minimum needed
- Testing and audits of our systems, networks, applications to identify vulnerabilities
While we aim to protect your personal information, no method is completely secure. We cannot guarantee the absolute security of your data transmitted through or stored on our systems. Any transmission remains at your own risk.
Your Choices & Rights
You have certain rights and choices regarding the personal information we collect. These include:
- Access / update your account details – Keep personal information in your account current and accurate
- Opt out of marketing messages – Choose not to receive our promotional communications (e.g. emails about sales or new products). You will still receive transactional messages.
- Location preferences – Opt out of us collecting precise geolocation from your device. This may impact location-based services we can provide.
- Delete your account – Permanently delete your Precis Petite® account.
- Obtain a copy of your data – Request a download of personal information we have collected and maintained about you.
- Restrict data processing – Ask us to limit how we use your personal information under certain circumstances. We may be unable to fulfill some requests in that case.
- Have information corrected – Have any incomplete or inaccurate data about you corrected.
- Revoke consent – Withdraw consent you previously gave us related to your personal information. This will not affect past processing.
- Object to processing – Oppose specific uses of your personal data if those reasons do not align with your interests or rights.
- ** Lodge complaints** – File complaints about our privacy practices with appropriate data protection authorities.
To make privacy requests, please contact our Data Protection Team at the email provided at the end of this policy. We will promptly review all requests and provide our response within 30 days.
If we are unable to fulfill your request, we will provide an explanation. You have the right to file a complaint with your local data protection authority if you have concerns.
International Data Transfers
Precis Petite® has offices in the United Kingdom and stores data on servers there and in other locations. As such, we may transfer your personal information to our facilities and third-party service providers around the world. We take appropriate steps to ensure all data receives adequate protection as required by applicable laws for international data transfers.
Children’s Privacy
Our Site is not directed to children under 16. If you learn a child has provided us with personal information without parental consent, please contact us. If we become aware personal information has been collected from a child in violation of applicable laws, we will delete it.
Changes to this Privacy Policy
We may occasionally make changes to this Privacy Policy as needed to reflect updates in our business practices. We will post any modifications here and update the Effective Date at the top of the policy. If we make material changes that significantly impact your rights, we will provide additional notice.
Continued use of our Site after posting changes to the Privacy Policy signifies your acceptance of the amended terms.
Contact Us
If you have any questions about our privacy practices or use of your personal information, please contact our Data Protection Team at:
Email: [email protected]
Phone: 0330 022 6500
Postal Address:
Data Protection Team
Precis Petite®
100 Petite Plaza
Petiteville, UK
P0 54321
You can also reach our Data Protection Officer directly at:
Email: [email protected]
Phone: 0330 022 6501
We are committed to working with you to obtain fair resolution of any complaint or concern about privacy. If contacting us does not resolve your complaint, you may have additional options under your local laws.
Effective Date: 1 January 2022